G2 and HubSpot have teamed up to publish The Ultimate Guide to Customer Reviews and Tactics.
| | | | | G2 and HubSpot have teamed up to publish The Ultimate Guide to Customer Reviews and Tactics. It's free and the feedback so far has been great! Inside this you'll find: - 1 thing you should never, ever do in response to a negative review (page 9)
- 3 simple steps every brand should follow when responding to a review (page 12)
- How to take a negative conversation with a customer out of the public eye (page 13)
- How to turn a complaining, dissatisfied customer into your loyal brand evangelist (page 10)
- The proven strategy you can use to get an irate customer to remove their own negative reviews (page 14)
It's all in there. Download it now, free — and you'll be reading in seconds.
Enjoy!
Adam Goyette
VP of Marketing @ G2
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